Level 1 Award in Information, Advice or Guidance – NOCN

Unit 1: Introduction to Skills - Delivery Information, Advice and Guidance

Welcome to unit one of the Level 1 Award in Information, Advice or Guidance.

1 Topic

Lesson 1: What is Information, Advice or Guidance

1 Topic | 1 Quiz

Working in a Non -Discriminatory Manner.

Unit 1 Lesson 1: Test Your Knowledge

Lesson 2: Questioning Techniques

1 Quiz

Unit 1 Lesson 2: Test Your Knowledge

Lesson 3 : Communication Skills

1 Quiz

Unit 1 Lesson 3 : Test Your Knowledge

Lesson 4 : Record Keeping

1 Quiz

Unit 1 Lesson 4 : Test Your Knowledge

Lesson 5: Signposting and Referring

1 Quiz

Unit 1 Lesson 5 : Test Your Knowledge

Lesson 6: Gathering Feedback

1 Quiz

Unit 1 Lesson 6 : Test Your Knowledge

Assignments: Unit 1 Level 1 Award in Information, Advice or Guidance.

Unit 2: Introduction to underpinning principles of information, advice and guidance.

Welcome to unit 2 of the Level 1 Award in Information, Advice or Guidance.

Lesson 1: Ways in which IAG is given

1 Quiz

Unit 2 Lesson 1 : Test Your Knowledge

Lesson 2 : My role within IAG

1 Quiz

Unit 2 Lesson 2 : Test Your Knowledge

Lesson 3 : Understanding Clients Needs

1 Quiz

Unit 2 Lesson 3 : Test Your Knowledge

Lesson 4 : IAG Policy and Practice

1 Quiz

Unit 2 Lesson 4 : Test Your Knowledge

Assignments: Unit 2 Level 1 Award in Information, Advice or Guidance.

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Unit 2 Lesson 4 : Test Your Knowledge

Level 1 Award in Information, Advice or Guidance – NOCN Lesson 4 : IAG Policy and Practice Unit 2 Lesson 4 : Test Your Knowledge

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