Unit One: Introduction to Skills – Delivering Information, Advice or Guidance
Read through the slides to understand the differences between what is information, advice and guidance.
| Fact or judgement | Experience needed | Qualification needed | One off or reviewed | |
| Information | Fact | No | No | One off |
| Advice | Judgement | Yes | No | One off |
| Guidance | Judgement | Yes | Normally | Reviewed |